Privacy Policy for Alfa Craft Joiners Ltd
Effective Date: [Insert Date]
Alfa Craft Joiners Ltd (“we,” “us,” “our”) respects the privacy of our customers and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
1. Information We Collect
We may collect and process the following types of personal information:
• Personal Identification Information: Name, address, phone number, email address, etc.
• Project Details: Information relevant to the joinery or renovation project, including property details and preferences.
• Payment Information: Billing address, payment method, and transaction details (only as required for processing payments).
• Communication Records: Information from emails, calls, and other communications with our team.
2. How We Use Your Information
We may use your personal information for the following purposes:
• Providing Services: To deliver our joinery and renovation services as requested by you.
• Customer Support: To address your inquiries, requests, or feedback.
• Payments and Billing: To process payments for services and send invoices or receipts.
• Improving Services: To analyze and improve our services, customer experience, and business operations.
• Legal Compliance: To fulfill any legal obligations and protect the security and integrity of our services.
3. Sharing Your Information
We will only share your information in limited circumstances:
• With Service Providers: We may share information with third-party service providers who assist us in delivering our services (e.g., payment processors).
• Legal Requirements: If required by law or to protect the rights, property, or safety of Alfa Craft Joiners Ltd or others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
You have certain rights regarding your personal information:
• Access: You may request a copy of the information we hold about you.
• Correction: You may ask us to correct any incorrect or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Objection and Restriction: You may object to or request restrictions on certain processing activities.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on our website, and the effective date will be indicated at the top.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Alfa Craft Joiners Ltd
Email: info@alfacraftjoiners.com